1. Introduction
This Privacy Policy explains how In Motion Getaways ("we," "us," "our") collects, uses, shares, and protects your personal information when you visit inmotiongetaways.com (the "Site"), submit our forms, call us, or purchase a promotional vacation package.
2. Information We Collect
- Information you provide: name, email address, phone number, destination preferences, party size, travel window, and the contents of any message you send us — collected when you submit our Book-a-Trip or Contact forms, call, or email.
- Consent records: when you submit a form, we record the consent boxes you checked, the version of the consent language shown to you, the page you submitted from, the date and time of submission (UTC), your IP address, and your browser's user-agent string. We keep these records to document your authorization to be contacted, as required by telemarketing and consumer-protection law.
- Purchase information: package selection and transaction details. Card payments are handled by our payment processor over encrypted connections; we do not store full card numbers on this Site.
- Automatically collected: IP address, browser and device information, pages visited, referring URL, and timestamps, collected through standard web-server logs.
3. How We Use Your Information
- Respond to your trip requests and inquiries and provide reservation services;
- Contact you by phone, email, or (only with your separate opt-in) SMS about your request, reservation, or package;
- Process payments, refunds, and records of your purchase;
- Maintain consent and disclosure records for legal compliance and dispute resolution;
- Operate, secure, and improve the Site;
- Comply with legal obligations.
4. How We Share Your Information
- We do not sell your personal information.
- Service providers: our form-delivery processor (Formsubmit.co, which relays form submissions to our customer-service inbox), payment processing, web hosting, and our web design partner, Page One Insights, LLC (site maintenance).
- Resort and presentation partners: when you book a stay, we share the reservation details necessary for the partner to fulfill it and to schedule your presentation.
- Legal compliance: when required by law, subpoena, or to protect our rights, including providing consent records to payment processors or card networks in the event of a payment dispute.
- Business transfers: in connection with a merger, acquisition, or sale of business assets.
5. Telephone and SMS Communications (TCPA)
When you submit a form and check the required consent box, you authorize In Motion Getaways to contact you by phone and email about your request. SMS/text marketing messages are sent only if you separately check the optional SMS box. SMS consent is not a condition of purchase; message frequency varies and message and data rates may apply. You may opt out of SMS at any time by replying STOP (or HELP for help), and out of phone or email contact by telling our representative, emailing CustomerService@InMotionGetaways.com, or calling (888) 264-7512.
6. Your Privacy Rights
All Users
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond within 45 days.
California Residents (CCPA/CPRA)
California residents have the right to know what personal information we collect, use, and disclose; to delete personal information (subject to exceptions); to correct inaccurate information; to opt out of "sale" or "sharing" of personal information (we do neither); to limit use of sensitive personal information; and to non-discrimination for exercising these rights. To exercise any right, email CustomerService@InMotionGetaways.com or call (888) 264-7512.
Other State Residents
Residents of Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws have similar rights under those laws and may exercise them through the same contact methods.
7. Data Retention
We retain form submissions, consent records, and purchase records for as long as needed to provide services and to satisfy legal, accounting, and dispute-resolution requirements — generally up to 5 years after your last interaction with us, or longer where law requires.
8. Data Security
The Site is served over HTTPS, form submissions are transmitted over encrypted connections, and access to customer records is limited to personnel who need it. No system is 100% secure; we work to minimize risk but cannot guarantee absolute security.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites, including resort partners. We are not responsible for their privacy practices — review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent change, and material changes will be posted prominently on the Site.
12. Contact Us
In Motion Getaways
Email: CustomerService@InMotionGetaways.com
Phone: (888) 264-7512
Hours: Monday–Friday 10:00 AM – 6:00 PM, Saturday 11:00 AM – 4:00 PM (ET)