1. Agreement to Terms
These Terms & Conditions ("Terms") govern your use of the website inmotiongetaways.com (the "Site") and your purchase and use of promotional vacation packages ("Packages") offered by In Motion Getaways ("we," "us," "our," or the "Company"). By accessing the Site, submitting a request through our forms, or purchasing a Package, you agree to be bound by these Terms, our Privacy Policy, our Refund Policy, and our Travel Disclosure. If you do not agree, please do not use the Site or purchase a Package.
2. About the Company
In Motion Getaways is a travel marketing agency. We connect travelers with discounted, promotional vacation packages made available through our partnerships with independent resorts, travel providers, and vacation-ownership presentation sponsors across the United States, Mexico, the Caribbean, and Canada. We are not the operator of the resorts, airlines, or other travel services fulfilled under a Package; those services are provided by independent third parties. Additional disclosures about the promotional nature of our Packages are set out in the Travel Disclosure, which is incorporated into these Terms.
3. Eligibility
- You must be at least 21 years of age to purchase a Package and at least 18 years of age to use this Site.
- Packages are available to residents of the United States and Canada holding valid government-issued identification.
- Certain partner presentations impose additional qualification criteria (for example, minimum age, household income, or attendance by both members of a cohabiting couple). All applicable criteria are disclosed to you before purchase.
- You represent that all information you provide to us is accurate and complete.
4. The Promotional Package Model
Packages are offered at below-market promotional rates because they are sponsored by our resort and travel partners. As a condition of each Package, the adult travelers must attend one travel presentation of approximately 90–120 minutes during the stay, hosted by the sponsoring partner. No purchase of any kind is required at any presentation. Failure to attend the required presentation may result in forfeiture of the promotional rate and Package benefits, or in the traveler being charged the property's standard retail rate for the stay, as disclosed at booking.
5. Package Validity, Reservations, and Travel
- Packages are valid for 36 months from the date of purchase unless otherwise stated in your purchase confirmation.
- Reservations require at least 30 days' advance notice and are subject to availability at partner properties, seasonal capacity, and blackout dates around major holidays.
- Specific resorts, room types, views, and amenities are not guaranteed unless stated in your written reservation confirmation.
- Unless expressly stated otherwise, Packages do not include airfare, ground transportation, meals, beverages, activities, travel insurance, gratuities, incidental charges, or applicable taxes and resort fees.
- Travelers are responsible for valid travel documents (including passports for international destinations), health requirements, and compliance with the laws of the destination.
6. Pricing and Payment
Package prices are stated in U.S. dollars and, unless otherwise indicated, are priced per couple (two adults). Prices, promotional rates, and comparison ("was") rates reflect current promotional offers and may change without notice; the price applicable to you is the price stated at your time of purchase. Payment is collected at purchase by our payment processor over an encrypted connection. You authorize the Company to charge your selected payment method for the total disclosed at checkout. If any payment is declined or reversed, we may suspend the related Package until payment is resolved.
7. Cancellations and Refunds
Refunds are governed by our Refund Policy, which is incorporated into these Terms. In summary: unredeemed Packages (no confirmed reservation with a partner resort) are refundable within 30 days of purchase; once a reservation has been confirmed, the Package is no longer refundable. If you believe a charge is in error, please contact us at CustomerService@InMotionGetaways.com or (888) 264-7512 before disputing the charge with your card issuer — most issues are resolved within a few business days.
8. Third-Party Services
Accommodations and presentation programs fulfilled under a Package are provided by independent third parties over which the Company has no control. The Company is not responsible for the acts, omissions, or representations of any resort, presenter, transportation provider, or other third party, nor for the content, privacy practices, or policies of third-party websites linked from the Site. Any product presented to you at a partner presentation is offered solely by that partner under its own terms.
9. Acceptable Use of the Site
- You may use the Site for lawful, personal, non-commercial purposes only.
- You may not submit false or misleading information through our forms, interfere with the Site's operation, attempt to access non-public systems, or use automated tools to scrape or extract Site content.
- All content on the Site — text, graphics, photographs, and logos — is owned by or licensed to the Company and may not be reproduced without written permission.
10. Disclaimers
THE SITE AND ALL PACKAGES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY SPECIFIC RESORT, ROOM TYPE, OR SAVINGS AMOUNT WILL BE AVAILABLE.
11. Limitation of Liability
To the maximum extent permitted by applicable law, the Company's total aggregate liability arising out of or relating to the Site, these Terms, or any Package shall not exceed the amount you actually paid to the Company for the Package giving rise to the claim (or one hundred U.S. dollars ($100) if you have not purchased anything). The Company shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost enjoyment, lost time, or travel costs incurred in connection with third-party services. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
12. Indemnification
You agree to indemnify and hold the Company harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right in connection with a Package.
13. Dispute Resolution
If you have any concern or dispute, you agree to first attempt to resolve it informally by contacting the Company at CustomerService@InMotionGetaways.com. Most concerns are resolved quickly at this stage. Any dispute that cannot be resolved informally shall be resolved on an individual basis; you waive any right to participate in a class action against the Company to the fullest extent permitted by law.
14. Governing Law
These Terms are governed by the laws of the United States and the laws of the state in which the Company maintains its principal place of business, without regard to conflict-of-laws principles. Venue for any permitted court proceeding shall lie in the state and federal courts of that state.
15. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date above reflects the most recent version. Continued use of the Site or purchase of a Package after changes are posted constitutes acceptance of the revised Terms.
16. Contact Us
In Motion Getaways
Email: CustomerService@InMotionGetaways.com
Phone: (888) 264-7512
Hours: Monday–Friday 10:00 AM – 6:00 PM, Saturday 11:00 AM – 4:00 PM (ET)